Digital Signage FAQ

ALL THE DIGITAL SIGNAGE QUESTIONS & ANSWERS YOU NEED

GENERAL QUESTIONS

What is Digital Signage?

Digital Signage is a digital display connected to a network that can be updated easily and remotely at any time. Marketing messages and important information can be displayed in private or public settings such as retail stores and other small businesses, healthcare and transportation facilities, corporate buildings, education and any other relevant venue.

Who can use Signagecloud?

Any municipality, organization or small business owner can use Signagecloud. Our digital signage cloud system is simply the most efficient way to keep people informed, advertise new products and deals and strengthen brand awareness in a physical location. Whether you have one or several screens in a single location or multiple screens at multiple locations, Signagecloud keeps it simple and easy to manage.

Is Signagecloud a software or hardware company?

Signagecloud focuses on developing a cloud-based (SaaS) software platform for digital signage broadcasting. You can use any hardware to display your signage messages.

Can my business or company benefit from digital signage?

Are you a business? Do you have message you want to get across to potential customers? Do you want to reach a captive audience using an effective and efficient method that will allow your company to up sell and cross sell either your product or service? Then yes, digital signage is right for you. Signagecloud makes the transition into the new medium effortless and inexpensive.

Where can digital signage be used?

Wherever you can hang an LCD monitor and reach potential customers…THAT’S where you can use digital signage. The possibilities are endless: Retail, Education, Leisure, Public, Transport, Museums, Entertainment, Gas Stations, Public Spaces, Restaurants and menu systems, Hospitality, etc.

What kind of content can I use?

Content for digital signage can include text, photos, eye-catching motion graphics, video clips, live feeds and other assets to connect with your audience. Signagecloud can create a series of short content spots for you using your brand assets. Digital sign content can be used to communicate product information, safety reminders, employee updates, event schedules, weather, news, survey results, testimonials, room or office locations, and much more.

Can I brand my Signagecloud Account?

Sure, when you sign in the Signagecloud you can white label / brand your solution and upload your own Logo.


SERVICES & FEATURES

How to Enable or Disable Full-Screen Mode in Chrome for Digital Signage?

The quickest way to open a full-screen Chrome window in the Windows OS is to hit the F11 key; use the same key to go back into normal screen mode.

Do you offer Android App for Digital Signage?

Yes, for all non-trial members, an Android app with full-screen and autoplay function is available for free in the members area.

Which media formats are supported?

Following MIME-Types are supported: JPG, JPEG, PNG, BMP, GI, MP4, MPEG, MPG, OGG, WEBM.

Why is my Youtube video displayed on the screen differently than in the Signage-Editor?

Youtube specifies the video sizes in pixels, we use percentage scaling. Enter the size of the video as a percentage, for example widht=”100%” height=”100%” and the video will be scaled to your screen size.

Why are not the whole sentences displayed in RSS-posts and are truncated?

Each RSS feed provider determines how many characters are displayed in an RSS feed. If the number of letters in a post is exceeded, the posts are truncated to the specified number of letters. Signagecloud only outputs what is specified.

Can my digital displays have different messages on them?

You can have multiple messages on your displays and you can choose to update the messages in real-time.


PRESALES

Why do you give away a free trial digital signage subscription?

By using the free digital signage software trial subscription, you get to take advantage of the Signagecloud video messaging system without paying a thing. We are confident that once you see how much it improves your business marketing communications, you will feel comfortable subscribing and continue to use it – and getting even more capabilities in the process.

How much does it cost?

There are several service packages available. We show our recommendations of the services you can use along with the prices on our digital signage pricing page.

Is it possible to use as Kiosk with Touch?

Yes that works and the Signagecloud provides this. You can put in html pages and html code.

Can I cancel at any time?

Yes with Signagecloud you have no obligations, no contracts and no hidden commitments.

Do you support RSS?

We support all common RSS feeds. We provide the editor tool so you may completely customize the look of any really simple syndication.

How do I publish and preview my slideshow?

You will click the “Preview” button on the left tool bar under slide list. Your finished product will be presented to you just like it will appear on the screen. After previewing, click “Save” and the presentation will be ready for viewing.

Can I access the platform remotely?

Yes. Because it is cloud-based, you can access our application from any web browser, at any location and time.

Why are the colors on my TV different from the ones shown on my computer?

TV screens have a higher contrast than computer screens. This makes colors seem brighter and more vibrant. When creating content specifically for your Signage Screen, use less saturated colors.

Can I add my own custom web components to my signage presentation?

Signagecloud supports the HTML component. This allows you to develop any component using your favorite web technology (cgi, php, JS, etc..). Once you post your developed application online (you host it) you can link to it from within signage editor using our HTML components. Simply point to your URL and your custom application will load into the signage presentation

Do you have a reseller program?

No, we don’t have a reseller program.